Tuesday, September 2, 2014

iTunes Match Crashing

Follow below steps if you’re receiving this error on Windows 8.1/ 8/ 7/ Vista.

Resolve Problem with Erroneous Music
Some music files displayed in the Library may have “Error” status. Move those files to a temporary location, remove them from the Library and then start the iTunes Match process. This will solve iTunes match crashing issue.

1. Create a new folder on your desktop and name it “Test”.
2. Open iTunes.
3. Click the View menu.
4. Select View Options | iCloud Status.
5. The specified object will be displayed. You’ll find certain music with “Error” status.
6. Select the music files with “Error” status. Drag the music file to newly created folder (Step # 1).
7. Remove music files with “Error” status from the iTunes Library.
8. Now resume iTunes match.
9. After the iTunes Match process is successfully completed, simply copy the files you moved in Step # 6.

Downgrade Intel HD 4000 Graphics Drivers
If you’re using an Intel system board and have Intel HD 4000 Graphics Driver installed, please downgrade it. Downgrading is a process of uninstalling the latest driver version and installing an earlier older version. iTunes match crashing occurs due to driver-related conflicts. Downgrade the driver through Device Manager.

1. Press Windows Key + X.
2. Click Device Manager.
3. Device Manager tool will be opened. Expand the top node, i.e. your computer name.
4. Expand “Display Adapters” node.
5. Right click your display driver, select Properties.
6. Click the Driver tab, and then Roll Back Driver button.
7. Follow the on-screen instructions, reboot your PC.

Modify the System Variables
iTunes Match crashing occurs due to incorrect system variables. Change the values of your system variables.

1. Press Windows Key + X.
2. Click Control Panel.
3. Click “Advanced system settings” link.
4. Click the Advanced tab.
5. Click Environment Variables button.
6. Select “Path” variable under “System Variables” section.
7. Click the Edit button.
8. Move the mouse cursor at the end of the existing “Variable Value”.
9. Copy/ paste the following query without replacing the existing value:
;C:\program files (x86)\common files\apple\apple application support\
Note: There is a semicolon at the starting of the path.
10. Click Apply | OK | OK.
11. Reboot your machine.

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