When you’re getting access to a central organisational network through the Virtual Private Network (VPN) error 807 is common. It may appear while trying to connect to your workplace using the dial-up connection you have on Windows 7, Vista or XP based computers.
I’m going to demonstrate a few ideas and changes in the system settings that you’ll have to make in order to fix this error and make your network run fine as usual.
- Stop Multimedia Class Planner Service
- Turn Off your Firewall and Antivirus Protections
- Fix Network Configurations in your Registry
- Restore the System
Stop Multimedia Class Planner Service
|Stop "Multimedia Class Scheduler"|
The Multimedia Class Planner (MCP) service is usually responsible for error 807. It is displayed in the Services manager program which can be located as below:
- Click Start, point to All Programs | Accessories | Run.
- Type Services.msc
- Right click the service Multimedia Class Planner and select Properties.
- In General tab, select Startup Type to Disabled.
- Click the Stop button and then click OK.
- Again, open Run, type RegEdit and press ENTER.
- Locate HKEY_LOCAL_MACHINE => System => CurrentControlSet => Services => AudioSVR
- Double click DependOnService string. Delete the line MMCSS from the value shown in it.
- Click OK and close Registry Editor.
Turn Off your Firewall and Antivirus Protections
|Disable Firewall Protection|
In some cases firewall and antivirus programs prevent your computer from connecting to a network thus causing error 807. Turn both of them off to fix the error.
- Click Start, select Control Panel.
- Click System and Security | Windows Firewall.
- On the left hand side click Turn Windows Firewall On or Off link.
- Make it turned off and click OK | Close.
- Refer to the Help & Support Manual of your antivirus program to know how to stop the real-time protection. Usually an icon is placed in the System Tray area where you are given options similar to Disable Protection or Stop RealTime Protection etc.
Fix Network Configurations in your Registry
The registry can have problem itself. Some of the settings stored in it can have changed because of which you’re getting error 807. It is simple to fix the registry. Just download a Registry Cleaner program, install it. Run a full scan and review the corrupt portions of your registry. Fix them instantly by clicking Fix Errors button.
Restore the SystemIf you have chosen to make a restore point automatically, you may have a chance to restore your system to an earlier date and repair error 807.
- Click Start, point to All Programs | Accessories | System Tools | System Restore.
- Click Next, select a system restore point and follow the necessary instructions.